Tennant Company Acquires Long-Time Distributor of Tennant Equipment to Accelerate Growth in the Central & Eastern Europe Region

 MINNEAPOLIS -

(BUSINESS WIRE) -- Tennant Company (NYSE: TNC), a world leader in designing, manufacturing, and marketing solutions that help create a cleaner, safer, healthier world, today announced that it has acquired M&F Management and Financing GmbH (“M&F”), the parent company of TCS EMEA GmbH (“TCS”), as Tennant seeks to accelerate growth in the EMEA region.

Based in Austria, TCS is Tennant Company’s largest Central and Eastern Europe distributor. The acquisition gives Tennant a knowledgeable and experienced sales force and an established direct channel into countries including Romania, Hungary, Czech Republic, and Slovakia, along with an expanded network in Austria, Switzerland, Poland, and other nations in the region, as well as the Middle East and Africa.

“As Tennant Company focuses on strategic acquisitions as part of our growth-oriented enterprise strategy, we are investing in areas where we can accelerate growth and create enterprise value. In the EMEA region, we are confident that we can leverage the experienced TCS team to increase our presence in Eastern Europe while using Tennant’s extensive resources in the region to support the strong service that TCS has always provided their customers,” said Rusty Zay, Senior Vice President and Chief Commercial Officer for Tennant Company. “We look forward to building on the reputation that TCS has worked hard to earn in Central and Eastern Europe, a region that is projected to grow at higher rates than the more mature Western European market. We’re excited about enhancing our presence and deploying an expanded product portfolio to accelerate our growth,” Zay continued.

TCS has a strong sales and service infrastructure to serve its long-standing customer relationships in the region, and Tennant intends to leverage this capability to serve pan-EMEA strategic account customers going forward. The acquisition is consistent with Tennant Company’s strategy to invest in companies with commercial capabilities that can be leveraged to connect the extensive range of Tennant cleaning solutions to expanded markets and broaden its global sales and service coverage.

Otto Rainer, Chief Executive Officer of M&F, commented, “Our business has enjoyed a successful relationship with Tennant Company for many years. Representing the high-quality Tennant brand to our customers has helped us become the leading name in cleaning in these markets. We are confident that Tennant Company will continue the commitment to quality that our customers have enjoyed for so long.”

The transaction acquiring M&F Management and Financing GmbH closed on February 29, 2024. Terms were not disclosed.

About Tennant

Founded in 1870, Tennant Company (TNC), headquartered in Eden Prairie, Minnesota, is a world leader in the design, manufacture and marketing of solutions that help create a cleaner, safer, and healthier world. Its products include equipment for maintaining surfaces in industrial, commercial, and outdoor environments; detergent-free and other sustainable cleaning technologies; and cleaning tools and supplies. Tennant's global field service network is the most extensive in the industry. Tennant Company had sales of $1.24 billion in 2023 and has approximately 4,500 employees. Tennant has manufacturing operations throughout the world and sells products directly in fifteen countries and through distributors in more than one hundred countries. For more information, visit www.tennantco.com and www.ipcworldwide.com. The Tennant Company logo and other trademarks designated with the symbol “®” are trademarks of Tennant Company registered in the United States and/or other countries.

 

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Contacts

INVESTOR RELATIONS CONTACT:

Lorenzo Bassi

Tennant Company

Vice President, Finance and Investor Relations

investors@tennantco.com

763-540-1242

MEDIA CONTACT:

Jason Peterson

Tennant Company

Director, Corporate Communications

jason.peterson@tennantco.com

763-513-1849

Wellness Market Leaders Join Forces: The DRIPBaR Powered by REVIV

 (BUSINESS WIRE) -- The DRIPBaR, recognized as the fastest-growing IV therapy franchise in the United States, has joined forces with REVIV, the global leader in IV therapy, marking a significant milestone for the industry. The partnership creates an unrivaled offering by bringing together the specialties of two industry heavyweights boasting over 200 locations across 6 continents, with plans to add thousands more locations in the coming years. The recent surge in demand for IV therapy presents enormous opportunities globally for the companies to redefine industry standards and spearhead the next era of IV therapy.

With an extensive pipeline boasting over 450 franchisees in the United States, The DRIPBaR's decision to integrate REVIV's proprietary technology-backed proposition, REVIV X, validates their commitment to provide personalized and precision nutrition solutions for their customers. This partnership empowers The DRIPBaR to leverage REVIV's 10 years of intellectual property and life science expertise, utilizing objective data from blood tests and DNA analysis to tailor IV therapies to individual needs. Through REVIV X, The DRIPBaR is poised to revolutionize the wellness landscape in the United States, offering patient-focused solutions that optimize health outcomes that will solidify its position as a leader in innovation.

Ben Crosbie, CEO of The DRIPBaR, expressed excitement in the collaboration, affirming, "By selecting REVIV as our strategic partner, we are unlocking personalized and precision capabilities for a more advanced product offering and customer experience. I’m very confident that leveraging REVIV's cutting-edge technology and expertise will accelerate the growth of our franchisees and position them ahead of industry norms. The REVIV X proposition, coupled with its accredited IV Academy training course, sets a global benchmark for excellence in our field, empowering us to maintain industry leadership."

Sarah Lomas, Founder and CEO of REVIV Global, highlighted the transformative impact of the partnership, stating, "The DRIPBaR's alignment with REVIV underscores our joint dedication to innovation and safety in the IV therapy market. As industry leaders, we are reshaping the future of wellness by offering personalized and precision nutrition solutions that cater to evolving customer needs. We will continue to develop our SaaS products to power the industry globally. After many years and significant investment in research and product development, it’s exciting to see such early validation and adoption for REVIV X."

This strategic alliance between REVIV and The DRIPBaR marks a pivotal moment in the IV therapy industry and multi-modality sectors, advancing the delivery of safe, effective, and tailored wellness solutions to customers across the United States and beyond. As the IV therapy market continues its rapid expansion, with safety and compliance at the forefront, REVIV X emerges as the solution of choice for IV therapy operators, creating the opportunity for existing multi-modality businesses to access REVIV's innovative solutions and maintain their position at the forefront of wellness innovation and industry standards.

About REVIV Global

REVIV Global is at the forefront of advanced wellness solutions, devoted to enriching health and vitality through state-of-the-art IV therapy treatments. With a widespread international footprint and a relentless pursuit of innovation, REVIV is spearheading a revolution in the wellness sector. Its distinctive technological platform empowers IV therapy providers to deliver personalized and precision solutions with unparalleled safety and efficiency.

About The DRIPBaR

The DRIPBaR, a pioneering brand in the realm of wellness, is poised to redefine the landscape of health and vitality through advances in IV therapy. With cutting-edge science and a strong commitment to safety, The DRIPBaR offers a transformative approach to cellular health and personalized care. Focusing on ever-evolving treatments and medical advancements, The DRIPBaR embraces a new era of wellness where rejuvenation, vitality, and optimized health converge.

 

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Contacts

For media inquiries:

REVIV Global: Emma Robertson, erobertson@revivme.com

The DRIPBaR: Marketing@thedripbar.com

Pernod Ricard Unveils 'Longitude 77' in Dubai

   Dubai, United Arab Emirates - Friday, 01. March 2024

The name Longitude 77 is inspired by the line of longitude that passes through the length of India at 77° east

Following a remarkable India launch in December 2023, Longitude 77, the luxury spirit from the House of Pernod Ricard India launched in Dubai yesterday. Taking the best of Indian craftsmanship to the world, the brand officially announced the expansion of its footprint in a splendid evening showcasing the brand philosophy of an India Reimagined through the lens of a fashion showcase featuring globally renowned Indian designers. Tailored exclusively for connoisseurs of authentic contemporary Indian luxury, the evening embodied Longitude 77’s vision to represent India’s rich culture, historical craftsmanship, unique terroir and enchanting spirit. It was symbolic of the line that runs through the heart and soul of India, the line that gives the brand its name.

Amidst the luxurious setting of Palazzo Versace Dubai, the evening ushered guests into the captivating journey of Longitude 77. A mesmerizing fashion showcase unfolded, seamlessly embodying the brand's essence of 'India Reimagined'. With the charismatic Kubbra Sait as the narrator, the showcase took the audience on a journey through some of India’s finest experiences, from the North to South. The fashion showcase was curated by Ashish Soni, a prolific designer himself, with other renowned designers like JJ Valaya, Varun Bahl, Rajesh Pratap Singh and Shantanu & Nikhil, who are not only known for their art and craftsmanship but have also put Indian fashion on the world map. Together with eminent personalities Kanika Kapoor, Ujjwala Raut, Zaheer Khan, Sagarika Ghatge and Deana Uppal, who represent the contemporary spirit of India, the evening put the spotlight on the longitude of India. Contemporary Indian chef Prateek Sadhu curated a unique culinary experience using fine ingredients from across India.

The name, Longitude 77, is inspired by the line of longitude that passes through the length of India at 77° East – symbolic of India’s position on the world map. The brand ethos is intrinsically woven with the heritage of India and Pernod Ricard India’s steadfast dedication to innovation and investment in products made in India. It reimagines the legacy of Indian luxury by inspiring discerning consumers to discover and establish a deep and individualistic bond with the country’s heritage.

Produced in small batches, Longitude 77 brings together locally sourced ingredients and the craftmanship of Pernod Ricard’s master distiller to create a superior taste of luxury. Double matured, mellowed and knitted to perfection in American Bourbon barrels and wine casks, the spirit is then extra aged in the cool, dry climate of Dindori Nashik in the Sahyadri Range. It has a natural, mahogany colour – a true testament to its ageing process. Its flavour profile is exquisitely smooth, full bodied and balanced, with hints of caramel, vanilla and a faint peat smoke that offers depth and complexity in every sip.

The bottle comes in an Indigo coloured matte finish box, the colour that India gave to the world. Both the box and the bottle feature a stamp depicting the map of India with the Longitude 77° passing through from the north to the south, a symbol that commemorates the best of India. The brand manifesto alludes to snow bound lairs, mountain waters, colours of the desert and fields of gold, encapsulating the iridescent essence of the country.

Also present at the grand launch in Dubai were Jean Touboul, CEO, Pernod Ricard India and Pierre-Aymeric Du Cray, Managing Director, Pernod Ricard Gulf, who spoke about the vision of Longitude 77. To elevate the brand experience and raise a toast to the enchanting spirit of India, Zoran, a renowned whisky connoisseur conducted a mini masterclass for the guests, showing them how to truly appreciate and savor the liquid for a memorable experience.

Jean Touboul, CEO, Pernod Ricard India expressed, “The conception of Longitude 77 is backed by Pernod Ricard India’s 30 years of know-how and experience in crafting quality liquids. Steadfast in our dedication to propel India's presence in the luxury sector, we are taking Pernod Ricard India's first Indian single malt, Longitude77, to the global platform with a grand launch in Dubai. This is a milestone moment in the company’s journey in India so far. It is a celebration of the nation's enchanting spirit and rich craftsmanship on a global stage.”

Kartik Mohindra, Chief Marketing Officer, Pernod Ricard India, said, “The launch of our Indian single malt, Longitude 77 in Dubai is a proud moment for Pernod Ricard India. It is a testament to the growing popularity of Indian single malts across borders, and we are excited to be at the forefront of this shift. It is a moment of celebration for the Indian single malt industry at large. Our global expansion plans are set in motion and Dubai is a significant first step for us. Dubai stands as a beacon of luxury, blending cultural heritage with a forward-thinking spirit. We are confident that Longitude 77 will be appreciated by seekers of authentic contemporary luxury in Dubai as well.

Pierre-Aymeric Du Cray, Managing Director, Pernod Ricard Gulf, said, “As part of the global expansion strategy for Pernod Ricard India’s first-ever Indian single malt Longitude 77, Dubai stands out as a key market. Popular for its modern luxury scene and attracting affluent individuals from around the world, Dubai is the ideal destination for a premium Indian single malt that appeals to seekers of authentic contemporary luxury. I am sure that discerning consumers in the Gulf will admire the product and commend the values the brand brings with it.”
Fashion Designer Ashish Soni said “India’s rich cultural heritage and repertoire need no introduction. Be it fashion or gastronomy, we offer the best of unique luxury experiences to the world. It is wonderful to see Pernod Ricard India carry forward this legacy and present the proud homegrown single malt, Longitude 77 to seekers of contemporary Indian luxury in Dubai and beyond. And what better way to complement the extraordinary launch in Dubai than with a fashion showcase featuring some of our country’s top designers who reinforce the idea of ‘India reimagined’.”

Designer JJ Valaya said, “As a couturier who draws heavily from India's rich artistic heritage, it’s exciting to be here for the global launch of Longitude 77 and present a fashion showcase of ‘India Reimagined’. It's a unique experience for connoisseurs of authentic contemporary Indian luxury.”

Designer Varun Bahl said, “I believe in pushing boundaries, weaving new stories, and challenging the status quo, much like Longitude 77. It is taking Indian craftsmanship to the global stage and setting new standards for Indian luxury.”

Designers Shantanu & Nikhil expressed, "Inspired by Longitude 77’s philosophy of reimagining Indian heritage, we showcased a collection that is modern yet rooted in tradition. It is symbolic of contemporary Indian luxury, just like Longitude 77."

Designer Rajesh Pratap Singh said "Longitude 77 has put together a remarkable launch event in Dubai. It is everything that authentic Indian luxury stands for. I am happy to collaborate with the brand and echo its vision of showcasing the vibrant and dynamic spirit of India through my designs."

Cricketer Zaheer Khan said, “As a sportsperson, there is nothing that I love more than representing the spirit of India on the global stage. It is what this evening in Dubai is all about – a celebration of our country's rich heritage and culture by Longitude 77. I am happy to be here for a brand that is shining light on the beauty of authentic Indian experiences.”

Actor Sagarika Ghatge expressed, “I congratulate Longitude 77 as it embarks on this journey of taking India’s finest offerings to the global audience. As an artist and a fashion enthusiast, it is beautiful to see the best of Indian experiences come to life here in Dubai tonight.”

Actor Kubbra Sait expressed, “As somebody who’s lived in both India and Dubai, I’m incredibly happy to be here for the launch of India’s finest Indian single malt, Longitude 77, in the emirate. I am all for a brand that puts India’s authentic contemporary Indian luxury on the world map. True to its name inspired by the line of longitude that passes through the length of India, Longitude77 is doing just that and more.”

Singer Kanika Kapoor said "It is a pleasure to be here in Dubai and celebrate the launch of Longitude 77 with the best of fashion, music and food. I am inspired by how the brand is taking the essence of India's rich cultural diversity to a global audience. I try to do the same with my music."

Chef Prateek Sadhu said, "Much like the innovative spirit driving India's modern food scene, Longitude 77 presents a fresh perspective on contemporary Indian luxury. It’s an honour to be a part of this journey and curate a reimagined luxury Indian experience for guests in Dubai."

Model Ujjwala Raut said, “I am glad to be associated with a brand such as Longitude 77 that is putting India on the world map and paving the way for a new era of authentic Indian luxury and style. Be it fashion or any other industry, I personally love to see our country make waves internationally.”

Model and Philanthropist Deana Uppal said, “I am excited to collaborate with Longitude 77 and share a global stage with some of India’s most talented people, as we showcase the beauty of Indian craftsmanship to the world. It's an honor to associate with a brand that not only embraces tradition but also sets new standards of luxury and style.”

The launch event concluded on a high note with a special Longitude 77 sipping experience featuring the best of Indian ingredients that have been granted GI tags for their uniqueness.

Longitude 77, now available in Dubai, India and Delhi Duty-Free, is set to expand its presence globally and is aimed at providing a premium convivial experience while establishing a new benchmark for whisky drinkers all over the world.


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Contacts
Saad Aqueel

Watermelon Communications

Email - saad@watermelonme.com

The Open Group Welcomes Shell as Its Latest Platinum Member

SAN FRANCISCO - Thursday, 29. February 2024 AETOSWire

BUSINESS WIRE) -- The Open Group, the vendor-neutral technology standards organization, has today announced that Shell Information Technology International, Inc. has become a Platinum Member of the organization. Shell joins other industry-leading Platinum Members DXC Technology, Fujitsu, Huawei, IBM, Intel, and OpenText.

Shell has been a Member of The Open Group since 1997, and has contributed to its numerous Forums which enable collaboration to develop open technology standards and certifications. The company played a critical role in the foundation of The Open Group OSDU® Forum that facilitates the development of transformational technology for the world’s changing Energy needs, and donated important intellectual property that formed the basis of the OSDU Data Platform. Shell also contributed to the inception of The Open Group Open Footprint™ Forum that focuses on creating an environmental footprint data model standard applicable to all industries.

The Open Group is a global consortium that enables the achievement of business objectives through technology standards. Its diverse membership of more than 900 organizations includes customers, systems and solutions suppliers, tool vendors, integrators, academics, and consultants across multiple industries.

“As technology transforms the world more deeply and rapidly, open technology standards are becoming an essential enabler to a wider, more diverse range of organizations," commented Steve Nunn, President and CEO of The Open Group. "Shell has long had an instrumental role in the work of many Forums of The Open Group, and so we are thrilled that the company is becoming a Platinum Member as we strengthen our partnership. It is a move that underlines the enormous value of our collaborative work.”

“We are delighted to expand our membership of The Open Group and become a Platinum Member alongside other leading technology companies. We are seeing immense progress in the work being done by the Forums and are looking forward to what the future holds,” said Nils Kappeyne, VP Architecture and Data at Shell.

To learn more about The Open Group membership, click here.

About The Open Group

The Open Group is a global consortium that enables the achievement of business objectives through technology standards. Our diverse membership of more than 900 organizations includes customers, systems and solutions suppliers, tool vendors, integrators, academics, and consultants across multiple industries. Further information on The Open Group can be found at www.opengroup.org.

 

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Contacts

Monika Boudova

Hotwire for The Open Group

UKOpengroup@hotwirepr.com

Japan Hosted a Conference to Boost Ukraine’s Economic Growth and Recovery

 TOKYO - Thursday, 29. February 2024

Three Hundred Government Officials and Business Representatives Gathered to Show Japan's Support for Ukraine's Reconstruction

(BUSINESS WIRE) -- On February 19th, representatives of the governments of Japan and Ukraine, as well as business organizations, gathered in Tokyo for the Japan-Ukraine Conference for Promotion of Economic Growth and Reconstruction.

The Japanese government delegation, led by Prime Minister of Japan Kishida Fumio, pledged long-term support for Ukraine's recovery through public-private partnership. The Ukrainian delegation, led by Prime Minister of Ukraine Denys Shmyhal, thanked Japan for its assistance and invited Japanese businesses to invest in Ukraine's reconstruction. Each delegation consisted of more than 100 government and corporate officials. In total, around 300 people and 130 companies took part in the conference. The two governments agreed to cooperate on seven key areas: land mine action and debris clearance, humanitarian aid and livelihood reconstruction, agricultural development, biotechnology, digital and information technology, transportation and energy infrastructure, and anti-corruption and governance-strengthening measures.

In his keynote speech, Prime Minister Kishida described supporting Ukraine's recovery from the ongoing war as "investing in the future," and called on the international community to contribute. “Japan’s public and private sectors will all work together through an all-Japan approach, utilizing the knowledge derived from Japan’s postwar and disaster reconstruction efforts,” he said in his speech. “The promotion of economic reconstruction, however, is not only investment for the future of Ukraine but also investing in Japan and the whole globe.” He outlined new initiatives for Japan's public and private sectors to support Ukraine. Kishida also announced that Japan would ease entry visa requirements for Ukrainian citizens involving in Japan-Ukraine cooperation projects.

Prime Minister Shmyhal thanked Japan for its ongoing assistance and Prime Minister Kishida for his visit to Ukraine in 2023. He added “Today’s conference will be the next step towards continuing the development of both countries’ relationships.” Shmyhal mentioned the financial success of Japanese companies in Ukraine so far and invited businesses to further invest in the coming “Ukrainian economic miracle.” He underlined key sectors such as energy, agriculture, and infrastructure as offering prime investment opportunities with robust growth potential.

Both leaders emphasized their commitment to cooperation, as well as the importance of the private sector in Ukraine's reconstruction.

The conference resulted in the announcement of 56 documents, including inter-governmental agreements. The two governments signed a convention eliminating double taxation, which will support Japanese companies to invest in Ukraine. They also signed an agreement on bilateral crediting, exchanged notes concerning a grant aid for emergency recovery, and pledged to collaborate in the fields of education and technology.

Other documents included deals between government agencies and individual businesses and business organizations. Japanese companies signed deals with Ukrainian companies and government agencies to develop energy facilities, rebuild infrastructure, remove land mines, and more.

Since the Russian invasion in February 2022, Japan has consistently provided humanitarian aid and other assistance to Ukraine. With the public-private partnership announced at this conference, Japan plans to use its technological expertise and experience in post-disaster recovery and reconstruction to strengthen its support for Ukraine.

 

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Contacts

Ministry of Foreign Affairs
+81-(0)3-3580-3311

Tecnotree's Comprehensive Next-Generation BSS Solutions to Drive Nuh Digital’s Transformation

 ESPOO, Finland - Thursday, 29. February 2024

(BUSINESS WIRE)--Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies, announced the signing of a new digital transformation deal with Nuh Digital, to provide BSS stack solutions to enhance the company’s operational efficiency and meet current and future market requirements.

Nuh Digital is a growing Mobile Virtual Network Operator (MVNO), changing the scenario of digital inclusion in Brazil, with the purpose of developing businesses through innovation and intelligent connectivity. Tecnotree’s digital marketplace solutions will enable the company to introduce new digital services quickly and cost-effectively.

The full digital stack deployment will include Mediation, Provisioning, BSS Switch (Convergent Billing Solution, Customer Lifecycle Manager, Unified Product Catalog, Enterprise Integration Accelerator), Digital Online Charging System, Wholesale Billing Systems, VoMS, Service Provisioning System, Digital Integration Accelerator, Digital Operations Platform, Workflow/Orchestrator, and Electronic Voucher Distribution, providing an end-to-end digital customer experience. The solutions offer a unified model to enable the rapid rollout of new services, and efficiently manage all services, delivering smoother operations and superior customer experience.

“This partnership with Tecnotree signifies an important step forward for Nuh Digital. As we progress with our digital transformation journey, Tecnotree’s scalable solutions will cater to our specific requirements, ensuring enhanced operational efficiency, refined business agility, and improved value and service for our customers.”, said Laerte Magalhães, CEO of Nuh Digital.

“We are delighted to partner with Nuh Digital and provide them with our full set of 5G-ready BSS tools," said, Padma Ravichander, CEO of Tecnotree Corporation. "This collaboration highlights our commitment to revolutionizing the industry with cutting-edge digital technologies. Customer experience is an important differentiator, and by adopting Tecnotree's digital BSS stack, Nuh Digital will be able to optimize their operations, ensuring efficient business processes and seamless experiences through the entire customer lifecycle.”

About Tecnotree

Tecnotree is a 5G-ready digital Business Support System (BSS) player, with AI/ML capabilities and multi-cloud extensibility. Tecnotree leads the way on the TM Forum Open API Conformance with 59 certified Open APIs including 9 real-world open APIs, a testament to the company's commitment to excellence, and continuously striving to deliver differentiated experiences and services to both CSPs and DSPs. Our agile and open-source digital BSS Stack comprises the full range (order-to-cash) of business processes and subscription management for telecom and other digital services industries creating opportunities beyond connectivity. Tecnotree also provides Fintech and B2B2X multi-experience digital marketplace to its subscriber base through the Tecnotree Moments platform to empower digitally connected communities across gaming, health, education, OTT, and other vertical ecosystems. Tecnotree is listed on the Helsinki Nasdaq (TEM1V).

For more information, please visit www.tecnotree.com or social media channels – LinkedIn I Facebook I Twitter

 

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Contacts

Prianca Ravichander, CMO Tecnotree

Email: marketing@tecnotree.com

 

Tecnotree Secures Multimillion-Dollar Deal with Umniah, Pioneering Sensa AIML Embedded BSS Transformation

(BUSINESS WIRE)--Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies announced being awarded a new multimillion-dollar deal with Umniah, a leading provider of a range of telecom solutions in the MENA region with up to 3 million subscribers. With this project, Tecnotree aims to provide AI-embedded BSS customer engagement for the operator. The deal, implementing a full BSS stack along with the Tecnotree Sensa Intelligence platform operationalizes AI across business workflows and is the second win for Tecnotree in terms of AIML-driven customer experience use case.

Under this project, Umniah seeks to upgrade its current CRM system with a new CX implementation targeting improvements in NPS, reduction of churn, and an increase in ARPU. As part of the agreement, Tecnotree will deploy Sensa AI-embedded BSS applications streamlining the AI development lifecycle and driving faster time to value across products.

The applications will include a dynamic bundle of product catalogues, digital self-care and customer management, catalogue-driven order management, demand generation through omnichannel campaigns and configurable integration with leading social networks, lead and funnel management, enterprise workforce management with business process orchestration, business intelligence, and analytics capabilities, enterprise and consumer service request management, partner management, E-Shop (marketplace) & B2B self-care portal. The solution will provide the operator with a unified solution with embedded intelligence for transformation across all applications, that enables B2B2X cross-sell and up-sell capabilities.

Faisal Qamhiyah, CEO of Umniah, stated, “Launching the advanced Customer Experience (CX) platform marks a pivotal step in our transformation to revolutionize customer interactions and fulfill their digital age expectations. It demonstrates our dedication to comprehending our customers, engaging with them, and keeping them informed about the digital world's evolving landscape. With customer expectations for seamless, personalized experiences at an all-time high, this platform aims to surpass these demands by providing an in-depth perspective of customer interactions.”

Qamhiyah added, “Umniah envisions a future where its corporate clients excel in understanding and meeting their customers' dynamic needs, driving them towards sustainable growth and success in the digital age.”

Commenting on the new deal, Padma Ravichander, CEO of Tecnotree Corporation, said, “We are very excited to embark on this new chapter with Umniah, as we help them redefine unparalleled digital experiences with the help of our Digital BSS and Sensa AIML fabric, for their business transformation. Our digital BSS stack embedded with Tecnotree Sensa AIML capabilities will enable the customer to improve business agility and respond faster to market dynamics while humanizing experiences and empowering customer journey lifecycle with Sensa hyper-personalisation.”

The transformation will also enable them to optimize operational costs, while significantly improving revenue monetization capability with our AI/ML-based insights and recommendations. The collaboration marks a significant stride for Tecnotree in the field of artificial intelligence, reinforcing our commitment to enhance digital services that create business differentiation and help our customers deliver second-to-none customer experiences”

About Tecnotree

Tecnotree is a 5G-ready digital Business Support System (BSS) player, with AI/ML capabilities and multi-cloud extensibility. Tecnotree leads the way on the TM Forum Open API Conformance with 59 certified Open APIs including 9 real-world open APIs, a testament to the company's commitment to excellence, and continuously striving to deliver differentiated experiences and services to both CSPs and DSPs. Our agile and open-source digital BSS Stack comprises the full range (order-to-cash) of business processes and subscription management for telecom and other digital services industries creating opportunities beyond connectivity. Tecnotree also provides Fintech and B2B2X multi-experience digital marketplace to its subscriber base through the Tecnotree Moments platform to empower digitally connected communities across gaming, health, education, OTT, and other vertical ecosystems. Tecnotree is listed on the Helsinki Nasdaq (TEM1V).

About Umniah

Since its launch in 2005, Umniah, a subsidiary of Beyon Group, has been recognized as one the fastest growing and reliable telecommunications providers in the region’s most competitive markets, offering a wide variety of transformative high-quality mobile, Internet, and enterprise solutions. The award-winning company champions innovation, digital transformation, and technological advancement, delivering to its 3 million subscribers reliability and connectivity through an inclusive range of products and solutions that meet distinctive individual and corporate needs. The company also has a comprehensive and effective sustainability strategy that outlines its environmental, social, and corporate governance practices as well as its commitment to making positive changes in the lives of individuals and society.

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Contacts

Padma Ravichander, Tecnotree CEO

Email: marketing@tecnotree.com