New Online Stores Launch in India, Ireland, Netherlands, New Zealand, Poland and Singapore with Multilingual Customer Support
LOS ANGELES. - Tuesday, August 12th 2014 [ME NewsWire]
(BUSINESS WIRE) Newegg today announced that its award-winning e-commerce website is now available to online shoppers in India, Ireland, Singapore, New Zealand, Poland and the Netherlands. Serving these new countries—first revealed at Computex in Taipei this year—is the latest step in Newegg’s ongoing global expansion efforts and extends Newegg’s availability beyond the U.S., Canada, Australia and the United Kingdom.
Starting today, customers from these countries can visit Newegg.com and purchase a wide selection of products. As with Newegg’s recent expansion into the United Kingdom and Australia, the new international stores will have a limited selection of products to start, but availability will continue to grow and improve in the coming months. Customers from these regions are encouraged to shop and provide feedback, which will help shape the continued improvement of Newegg’s global presence.
“We’re excited to continue bringing the Newegg service, products and deals to a wider, more global audience,” said Soren Mills, Chief Marketing Officer of Newegg North America. “We’re committed to growing Newegg in these regions so people from all around the world can experience the stellar shopping experience our North American customers currently enjoy.”
Newegg also added multilingual customer service that promises to greatly reduce any language barriers involved in a transaction. This support is available 24/7, serving customers for whom English is not their native language. The feature allows a customer to chat in their native language, which is translated instantly for Newegg’s customer service representatives. Responses composed in English are then translated into the customer’s language. The service offers Polish and Dutch language options, with more language support to come as Newegg increases its global presence.
When visiting the Newegg homepage, customers in the Netherlands, Ireland, Singapore, India, New Zealand and Poland can select their country and currency from drop-down menus on Newegg.com. Clicking the ‘Newegg Global’ banner in the top left navigation menu shows the products available in the specified region.
Alternatively, international customers shopping a product sub-category—such as Desktop PCs under the PCs & Laptops category—can select the ‘Newegg Global Eligible’ filter to view only those products that ship internationally. Eligible items added to the Shopping Cart display estimated tax, duty and shipping charges before the customer enters billing information and completes their order.
For more information about shopping Newegg in these new countries, visit:
India: http://www.newegg.com/global/in Ireland: http://www.newegg.com/global/ie Netherlands: http://www.newegg.com/global/nl New Zealand: http://www.newegg.com/global/nz Poland: http://www.newegg.com/global/pl Singapore: http://www.newegg.com/global/sg
About Newegg Inc.
Newegg Inc. is the leading electronics-focused e-retailer in the United States. It owns and operates Newegg.com (www.newegg.com) which was founded in 2001 and regularly earns industry-leading customer service ratings. The award-winning website has more than 25 million registered users and offers customers a comprehensive selection of the latest consumer electronics products, detailed product descriptions and images, as well as how-to information and customer reviews. Using the site's online tech community, customers have the opportunity to interact with other computer, gaming and consumer electronics enthusiasts. Newegg Inc. is headquartered in City of Industry, California. The Newegg Hybrid Center is located at 18045 Rowland St., City of Industry, CA 91748.
Contacts
Newegg
James Merk
626-271-1420
james.j.merk@newegg.com
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